Parent View

Parent View - Ofsted
Use Parent View to tell Ofsted what you think about our school. Parent View asks for your opinion on various aspects of school from the quality of teaching to dealing with bullying and poor behaviour. Please take the time to register with Parent View as your views are important to us. 


How do I let the school know my views?

  • Comments or Compliments - Are you really pleased with something school has done?  Do you have a good idea to improve any aspect of school life? Let us know! You can speak to us in person, send a letter or email us. The school will always welcome your feedback or comments. 
  • Concerns - Are you unhappy or worried about a school matter?  An informal discussion with the school would be the first step to resolving the situation.  Please make contact with the school as soon as you feel concerned. There are more formal complaint procedures where needed.


What do I do if I am concerned about something?
Sometimes you may feel things have gone wrong or perhaps you are unhappy about something that has happened. It may be to do with your child’s progress, actions of a member of staff or another pupil’s conduct. We know it can be difficult to question what a school is doing, but if you do not tell us what is worrying you, we cannot explain our actions or put things right. Our support for you and your child will not lessen in any way.

What to do first
First of all speak to your child’s teacher who will deal with the issue or pass you on to someone more able to help you. You can contact the school in person, by telephone, letter or email.  Most concerns or complaints will be sorted out quickly by putting something right, or by giving an extra explanation of the school's actions.

Making a complaint
If you are not satisfied with the response you receive, you may wish to make a complaint.  Please see our Complaint Policy for further advice.

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Contact Us

Eccleston Mere Primary School

Saleswood Avenue, Eccleston,
St Helens, Merseyside WA10 5NX
Tel: 01744 734829

Email:
ecclestonmere@sthelens.org.uk

Mr Ryan Mugan (Head Teacher)
Mrs Amanda Noblett (SENCO)
General Enquiries - Mrs Barrow (Office Manager)

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